- 785 Westney Road South, Unit #4, Ajax, Ontario L1S 7G1
- info@genworx.ca
All makes serviced · Locally owned and operated
Finding the problem while it is still a loose bolt, not a fire.
A connection works loose, resistance goes up, and that spot starts running hotter than everything around it. It can carry on like that for months. Then one day it fails, and it usually fails at the worst possible moment.
You cannot see that with your eyes. A thermal camera sees it immediately.
We scan your generator and its associated equipment with an infrared camera while the system is running under load. A hot connection shows up as an obvious bright spot against everything around it.
We survey the alternator and terminations, the control panel and breakers, the transfer switch, the battery charger and connections, cable terminations and busbars, and the engine and cooling system.
You get an inspection report with the thermal images, the temperature readings, and a clear note of which findings need attention now and which can wait for the next scheduled visit.
The single most common cause of electrical failure, and one of the cheapest to fix once you know where it is.
One phase working considerably harder than the others.
Worn contacts run hot well before they stop working.
Early warning of a serious alternator problem.
Blockages and circulation problems show up as an uneven heat pattern.
A bearing starting to fail gets warm before it gets noisy.
The scan is done while the system runs. No outage, no disruption, no downtime for your building.
A technician looking at a terminal block sees a terminal block. The camera sees that one of them is running forty degrees hotter than the rest.
Tightening a connection costs very little. Replacing a burnt-out alternator, or dealing with an electrical fire in a generator room, costs a great deal.
Scan the same equipment each year and you can see what is changing. A connection that is slightly warmer than last year is worth watching.
Yes, and ideally under load. Heat only appears when current is flowing, so scanning a cold, stopped machine tells us nothing.
Yes. The report includes the thermal images alongside a normal photograph of the same area, so you can see exactly what we are pointing at.
Ask us when you book. We will confirm what is in scope beyond the generator itself before the visit.
Yes. You do not have to be a maintenance customer to book a thermal survey.
Run the machine under real load — the ideal time to scan it.
When the camera finds something, this is how we chase it down.
Whatever the survey turns up, we can put it right.
One visit, no downtime, and a report that shows you exactly what is running hot.
