All makes serviced · Ontario-wide · Based in Ajax
About GenWorx

About GenWorx Power Systems

A generator service company built by people who have spent their careers on emergency power.

Who we are

Standby power is the whole business, not a sideline.

GenWorx Power Systems is the result of a group of people with more than 50 years of combined experience in the emergency power business deciding to do it their own way.

We are based in Ajax, Ontario, and we do one thing: we service and repair standby generators and the equipment around them. We are not an electrical contractor that also does generators. Standby power is the whole business, and that focus is the reason our technicians can walk up to an unfamiliar machine and know what they are looking at.

GenWorx Power Systems service vans at the Ajax, Ontario base
What we actually do

One hundred per cent invested in your standby generator

Our vision is to be completely invested in servicing and repairing your standby generator and its associated equipment. In practice, that means four things.

Top quality service at reasonable rates

Highly skilled service technicians

Schedules built around your requirements, not ours

Solutions for all your generator needs, on every major make

Our mission

To keep every generator we look after ready to run on the day it is needed. We do that with honest inspections, clear reporting and technicians who know these machines inside out — so our customers never have to wonder whether their backup power will start.

Our vision

To be the generator service company that Ontario’s hospitals, municipalities and property managers call first — known not for being the biggest, but for being the one that turns up, does the work properly, and tells the truth about what it found.

Our values

Five things we will not compromise on

01

We tell you what we found

If your generator has a problem, you hear about it the same day, in language you can act on. If it does not, we say that too. We do not invent work.

02

Safety is not a box we tick

Standby power exists to protect people. Our technicians work to the standards that apply to your building, and we will not sign off on something that is not right.

03

We show up

A service schedule is only worth something if the technician actually arrives. Being on site when we said we would be is the base level, not the achievement.

04

We know the machines

Our people have spent their working lives on standby power. That is why we can work on Cat, Cummins, Kohler, Generac, MTU and Detroit Diesel rather than one brand.

05

We keep it simple

Reports you can read. Quotes you can understand. No jargon used to make a job sound bigger than it is.

Why choose GenWorx

What you are actually buying when you hire us

Over 50 years of standby power experience

GenWorx was put together by people who have spent their careers in emergency power. That is not marketing — it is the reason we can diagnose a fault on an unfamiliar machine and get it right the first time. Experience is what you are actually buying when you hire a generator company.

We work on all makes

Cat, Cummins, Kohler, Generac, MTU, Detroit Diesel and more. You do not need one company for the generator in one building and a different company for another. One provider, one schedule, one point of contact for your whole portfolio.

Complete CSA packages, handled for you

Meeting the CSA requirements is legally the building owner’s responsibility. Our job is to make that as painless as possible. We offer full packages covering the weekly, monthly, semi-annual and annual inspections, with the paperwork done properly so it stands up when someone asks to see it.

Plans that fit how you actually work

Some customers have in-house staff who handle the weekly checks themselves. We will not sell you work you are already doing. We build a modified plan that fills the gaps and leaves the rest alone.

Built for demanding buildings

We work with property managers, municipalities, provincial and federal government, hospitals and long-term care homes, universities and colleges, and transit. These are buildings where the generator failing is not an inconvenience, it is a serious incident. That is the standard we work to.

Real service, at a fair price

Top quality service at reasonable rates, from highly skilled technicians, on a schedule built around your requirements. That was the promise GenWorx started with and it has not changed.

The industries we serve

Strict inspection requirements. Very little tolerance for a generator that will not start.

Most of our work is in buildings where a power failure is a serious event rather than an inconvenience — property management, municipalities, provincial and federal government, hospitals and long-term care, universities and colleges, transit, and other operations running emergency standby power. That has shaped how we work.

Our team

The people who turn up

Our technicians have spent their working lives on standby power. Between them the team has over 50 years in emergency power, across every major make of generator. They are the reason a GenWorx van pulling up to an unfamiliar machine is not a problem.

GenWorx Power Systems technicians with a service truck in Ontario
GenWorx technicians on site in Ontario
Two GenWorx generator service technicians with company service vans
Service vans ready to roll from the Ajax base
Talk to GenWorx

Want to know what your generator actually needs?

Call us and we will tell you straight.